Terms & Condition
We are Green Campers ehf. ID 691123-0570
“These Terms and Conditions outline the legal framework for renting our campers. By choosing to rent a camper from us, you agree to comply with these terms, ensuring a smooth and enjoyable experience during your Iceland adventure. Please carefully read and understand our policies regarding reservations, payments, cancellations, insurance, and other important aspects of your camper rental. If you have any questions or require clarification on any part of these terms, our team is here to assist you. Thank you for choosing us and we look forward to helping you create incredible memories on your Icelandic adventure.
Obligations of the Lessee
- The lessee agrees to the provisions of this lease and has received a copy of it.
- The lessee will return the camper:
- And all accessories (including tires and tools) are in the condition they were when received, with the exception of normal wear due to use.
- With the interior (plastics, seats, mattress, and kitchen appliance) in the same condition as received.
- On the date specified in this lease, unless otherwise agreed upon later.
- To the lessor’s premises, unless otherwise agreed.
- With a minimum 80% charge unless otherwise agreed upon. The lessor reserves the right to charge an additional service fee of EUR 60 additional to the cost of the missing charge.
- Reasonably clean. If the camper needs an additional hour of the cleaning crew’s time, a cleaning fee of EUR 100 will be charged.
- We ask our customers to:
– Empty the car of all trash and food.
– Return the extra equipment packed and in order.
– Clean the cutleries, dishes, pots & pans after usage.
– Spend 10-15 minutes to make the camper nice on the inside.
– We don’t ask customers to clean the outside of the camper.
- If the lessee violates the terms of this contract or does not return the automobile at the time agreed according to the lease or does not declare his intentions to extend the lease, the lessor or the police are authorized to repossess the vehicle without further notice and at the lessee’s cost. Extending the lease is dependent on the consent of the lessor. If the lessee returns the vehicle 1 hour or later after the lease has expired, the lessor is authorized to demand up to 24-hour rental under the lease terms. For every day that begins after that, the lessor may collect all charges as per the lessor’s pricelist.
- The vehicle shall be handled and driven carefully. Only those named drivers on this agreement are authorized to drive the camper. The lessee is liable for damages resulting from using the camper, for which the camper’s insurance company will pay no compensation. This includes damages to the camper’s and/or injury to passengers due to the following:
- Off-road driving, for example, in paths and tracks, on beaches, in areas only accessible during low tide, or in other trackless areas.
- Driving across rivers or any kind of water course.
- Intentional acts or gross negligence.
- Use of intoxicating substances by the driver
- Vehicle use that contravenes Icelandic law and/or the provisions of this lease.
- Driving in banks of snow and ice.
- Driving campers on roads or tracks with no road number is forbidden. The campers are strictly prohibited on roads marked with an F on public maps, as well as driving Kjölur(road35) Dettifoss road east side (road 864), Kaldidalur (road 550) or Jökulshálsleið (road 570). A breach of this article authorizes the lessor to collect fines from the lessee, equaling the amount of self-risk as stated in the lessor’s pricelist at any given time. The provision mentioned above on fines does not affect the lessee’s liability regarding damage. It is the lessee’s responsibility to obtain information on road conditions while traveling as well as weather conditions and forecasts and general warnings.
- In the event of a collision or an accident, the lessee shall immediately notify the appropriate police authorities and the lessor of the incident. The lessee may only leave the scene after the police have arrived. If the lessee did not cause the accident and the cause is not found, the lessee is responsible for the damage to the lessee’s camper.
- The lessee agrees to pay the lessor upon request.
- A deposit amounting to the estimated cost of hiring the camper.
- Any and all expenses incurred by the lessor if he has to bring the camper back to his premises in the event that it has been left somewhere without supervision, without regard to the condition of the camper, the roads, or the weather. In the same manner, the lessee is responsible for all costs due to the transport of the camper in case of damage caused by the lessee.
- The lessee is only authorized to have repairs done, make changes to the campers or its accessories, or put the camper up as any kind of security with the lessor’s prior consent.
- The lessee is liable for all parking meter charges, road tolls, entrance fees, and fines for breaking traffic laws and accepts to pay up to a EUR 20 service fee if the lessor must process the payments.
- The lessor reserves the right to collect a charge from the lessee charged against their credit card. According to the lessor’s pricelist, the lessor must pay fines for the lessee and/or inform the authorities about the lessee because of traffic violations.
- If the lessee ignores the lessor’s notifications to bring the camper in for a service inspection, or mandatory inspection, the lessor is permitted to collect a negligence charge from the lessee, according to the lessor’s rates and price list.
- The lessee is not authorized to use the camper to transport passengers for payment, lend it to others or sublease it.
- If the rental ends before the agreed time as per the agreement, the lessor is allowed to collect the total balance of the rental agreement.
- The lessee agrees not to smoke in the vehicle. Smoking or the smell of cigarettes in the car will result in a penalty fee of EUR 300.
The lessee/driver must be at least 20 years old and driver license held for at least one year to drive our campers. A European, Canadian or American driver’s license is enough and international driver’s licenses are not necessary.
If your license is not European or North-American your license must have:
- A license number
- The license holder’s photograph
- A valid date
- Written/printed in Latin characters
- If your license doesn’t fill these requirements, obtain an international driver’s license
Obligations of the Lessor
- The lessor ensures to supply the camper at the agreed time and sees that it meets its demands.
- If the camper malfunctions, the lessor is responsible for fixing the camper as soon as possible. If the damage is minor, the lessee is authorized to have repairs done on the camper at a location decided by the lessor.
- Lessor shall inform the lessee of the terms of this agreement and especially what he accepts with their signature.
- The lessor shall inform a foreign lessee regarding Icelandic traffic regulations, traffic signs, and regulations banning off-road driving. The lessor shall particularly point out the dangers stemming from animals on the roads.
- If the lessor wants to limit the use of the camper regarding its equipment and/or road conditions, this shall be done in writing when this lease is signed.
- The lessor ensures to maintain of valid liability insurance for their business operations.
Insurance
- If errors or mis-pricing occurs the lessor has the right to cancel any reservations.
- The rental fee includes mandatory vehicle insurance, liability insurance, and accident insurance for drivers and passengers.
- Third-party liability insurance will consist of the amount stipulated by Icelandic law at any given time.
- The lessee may purchase separate accident (CDW) insurance. This policy will specify the amount deductible in each instance of loss.
- Each self-risk only applies to one incident. In instances of more damage that obviously did not occur simultaneously, each self-risk CDW applies only to one incident.
- No insurance covers incidents or charges due to:
- Intentional damage due to gross negligence on the driver’s part.
- Damage resulting from the driver being under the influence of alcohol, stimulants, or sedatives, or in any other way incapable of driving the vehicle safely.
- Damage due to race or test driving.
- Damage due to war, revolution, civil unrest, or riots.
- Damage done by animals.
- Holes burned into seats, carpets, or mats.
- Damage affecting only wheels, suspension, batteries, glass (other than windows), radios, or loss by theft of vehicle parts and damage resulting from this.
- Damage caused by driving on rough roads to the vehicle transmission, drive, and other parts that are in or attached to the chassis; damage to the chassis resulting from the vehicle scraping bottom on rough roads as a result of ridges being left by road graders; stones lodged in the road surface or on the shoulder of the road. The same applies to damage when stones are thrown up, striking the vehicle’s underside during driving.
- Damage resulting from driving in places where vehicle traffic is banned, such as paths, tracks, snow banks, ice, unbridged rivers or streams, beaches, places only accessible at low tide, or other trackless areas.
- If the lessee is spotted and proven to be driving off-road, driving on F-roads with a non-4×4 vehicle, driving on closed roads, or any roads unsuitable for the vehicle currently driving, the lessee accepts to pay an additional fine of EUR 1000.
- Damage caused by sand, gravel, ash pumice, or other kinds of earth material being blown onto the vehicle. Only SAAP (Sand and Ash Protection) covers such damage. Please refer to General Provisions.
- If the vehicle is transported by sea, no compensation will be paid for damage caused by sea spray/seawater.
- Damage to the door, fender, hinges, or any other part damaged due to the wind catching the doors.
- Damages to campers caused by driving on roads marked with an F in public maps as well as driving on Kjölur(road 35), Kaldidalur (road 550), Dettifoss road east side (road 864) and Jökulshálsleið (road 570).
- Lessor’s loss because of the vehicle being stolen.
- Water damage to the camper.
- Damages to the camper or tent’s interior (plastics, seats, mattress, and kitchen appliance).
- Charges or other costs for required assistance because of a breakdown or damage that is the driver’s responsibility.
- Charges for losing accessories, such as the car key or GPS/WiFi
- Service charges and handling fees related to the renter’s campers use include fines for speeding, parking fee, and tunnel fee.
- General charges for towing, resulting from the renter’s misuse or mistake such as getting stuck in snow, sand, water, or river.
- In other instances, reference is made to the general accident/all-risk insurance conditions.
- The lessee may purchase additional insurance to limit liability according to each insurance policy (see exceptions section 25). These insurances cover towing fees in case of immobilization after a collision with a third party only, not for off-road driving or towing out after being stuck in sand, snow, rivers, or mud.
- If additional insurance is not purchased, the lessee will be responsible for any liability up to EUR 3.000 (see expectations section 27) and any potential towing fee.
- The lessee may purchase extra insurances according to the lessor’s rates and price list at each time
- Gravel Protection insurance (GP) is an optional damage waiver that covers damages to the front wind screen, headlights and the forward facing car body when gravel or rocks get thrown at the rental car by another vehicle.
- Sand & Ash insurance (SAI) is an optional damage waiver which covers damages caused by sand, gravel, ash, pumice, or other earth material being blown onto the vehicle.
- Theft Insurance is an optional damage waiver which protects the Renter from liability in case the van or other included items get stolen. This only covers Lessor’s rental items, not personal items.
- Tire Insurance (TI) is an optional damage waiver that covers the cost of replacing the damaged tire or damaged rim.
- Scratch & Dent insurance is an optional damage waiver which covers smaller scratches or dents (less than 3 cm). Larger scratches or dent are covered with Premium+ insurance.
General Provision
- This Rental Agreement shall be kept in the camper at all times during the rental period.
- The vehicle might have a GPS tracker installed for tracking purpose.
- Annexes and amendments to the terms and conditions hereof shall be made in writing.
- The Lessor may debit the bank card or credit card of the Renter for the rental charge and other costs payable by the Renter hereunder, such as payments in respect of damage to the vehicle while in the possession of the Renter. The time of payment and whether it is to be made in lump sum shall be the sole discretion of the Lessor. This right shall remain unaffected for 6 months following the return of the vehicle to the Lessor.
- The Lessee, upon returning the damaged vehicle or any of its accessories, agrees to compensate the loss of value to the Lessor based on the Lessor’s damage matrix. The Renter agrees to pay upon request the maximum deductible amount upon returning the damaged vehicle when the total repair cost is unknown to the Lessor.
- After signing the contract, there is no possibility of a refund in case of early return of the vehicle or any other reason that may occur.
- The Renter acknowledges by his signature hereon that he has received the vehicle and accessories in good condition.
- Agreements concluded on the basis of the above terms and conditions, including possible claims for compensation that may be made, as applicable, shall be governed by Icelandic law. This applies both to the basis and calculation of compensation. The same applies to claims for compensation based on non-contractual liability. In the event of a dispute arising out of or in connection with this Agreement, the case shall be brought in the venue of the Lessor.
- Disputes between the parties to this Rental Agreement may be submitted to the Appellate Committee of the Consumers’ Association of Iceland and the Icelandic Travel Industry Association.”